Terms of Service

 

Effective Date: 02/01/2024

By accessing or using our website, products, and services (collectively, "Services"), you agree to the following Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing and using our Services, you confirm your acceptance of these Terms and agree to be bound by them. If you do not agree to these Terms, you must not use our Services.

2. Privacy Policy

Our Privacy Policy, which outlines how we handle your personal information, is incorporated into these Terms. By using our Services, you agree to the collection and use of information in accordance with our Privacy Policy.

3. Eligibility

You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that you are of legal age to form a binding contract with Serrano.

4. Account Registration

Certain features or services offered on or through our Services may require you to open an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Intellectual Property Rights

All content included on the Site, such as text, graphics, logos, images, designs, as well as the compilation thereof, and any software used on the Site, is the property of Serrano or its suppliers and protected by copyright and intellectual property laws.

6. Product Sales and Availability

The purchase of products on the Site is subject to availability. In the event that Serrano advises you that such products are no longer available, Serrano will have no obligation to fulfill your order, and you will have no obligation to pay Serrano for your order.

7. Returns and Exchanges

Merchandise may be exchanged or returned for store credit within one (1) month of the original purchase date, or may be returned for full refund within fourteen (14) days of the original purchase date. Items not eligible for return or exchange include personalized items, Made-to-Order items, . All merchandise returned for exchange, store credit or refund must be in perfect saleable condition including all original packaging. Any item which has had the original tags removed is no longer covered by any of our protection policies. A refund can only be made in the currency you paid with.

8. Prohibited Uses

You are prohibited from using our Services: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

9. Limitation of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL SERRANO BE LIABLE FOR ANY INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE STATE OF NEW JERSEY.

SERRANO’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO SERRANO HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS'' BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR LOCAL LAWS.

10. Indemnification

You agree to indemnify, defend and hold harmless Serrano and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Florida, United States, without giving effect to any principles of conflicts of law.

12. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

13. Contact Information

Questions about the Terms of Service should be sent to us by visiting our contact page.